privacy policy
1. Information We Collect
We collect information you provide directly to us when you:
- Make a purchase: Name, telephone number, email address, delivery address.
- Contact us: Any information included in your messages or support requests.
2. How We Use Your Information
We use the information we collect to:
- Process and ship your print orders.
- Send order updates and supply digital copies.
- Respond to your comments or questions.
3. Cookies and Tracking
We use cookies and similar technologies to monitor website usage only. No preferences or interactions are used for any purpose other than to improve website performance and optimisation.
- Analytics Cookies: Used for analytical purposes only.
4. Third-Party Services
You personal information will not be shared with any person, body or company under any circumstances with the exception of a 3rd party supplier who will fulfill and deliver your printed order.
- Payment Processors: Payments will be taken by bank transfer. Heatons Design will never ask for, and does not require, any of your banking details.
- Shipping Carriers: To deliver your order to your chosen place of delivery.
5. Your Rights
In accordance with GDPR, once your order has been fulfilled, your personal details will be deleted and not stored. This includes any images you have supplied as references in order to complete your order. Your phone number may be saved for future transactions, however will be deleted at your request. Heatons Design does not indulge in any form of online or email marketing and as such you do not need to opt out of any marketing preferences.You retain the right to:
- Access the personal data we hold about you.
- Request that your data be deleted or corrected.
